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New Research note, UK B2B technology

Who AI names when UK buyers ask.

We put the same buyer questions to Gemini, GPT and Perplexity across nine B2B technology categories, then counted which vendors each answer named. Every figure carries its interval.

  • 9 categories
  • 85 vendors tracked
  • 528 answers stored
  • 3 assistants, by API
Answer Position IntelligenceUK study 2026

Most named vendor, by category

The most named vendor in each category, and how many of each assistant's answers named it
CategoryGeminiGPTPerplexity
Security awarenessKnowBe417 of 1814 of 1516 of 20
Identity and accessMicrosoft Entra ID20 of 2020 of 2019 of 19
HR platformsHiBob16 of 1919 of 2017 of 19
UK payrollMoorepay12 of 2011 of 1913 of 18
Payments infrastructureStripe16 of 1818 of 2018 of 20
Finance and ERPSage19 of 2020 of 2020 of 20
IT service managementFreshservice20 of 2017 of 1918 of 20
CRMHubSpot19 of 2019 of 2018 of 20
Data and analyticsMicrosoft Power BI18 of 2018 of 2016 of 19

What the answers show

The same questions. Three different shortlists.

Each assistant searches the web its own way, so each builds its own list of vendors. Some names are constant. Others depend entirely on which assistant a buyer asks.

01

One vendor in every answer.

Every assistant named Microsoft Entra ID in every identity and access management answer it gave.

59 of 59Microsoft Entra ID, answers across the three assistants

  • Gemini20 of 20
  • GPT20 of 20
  • Perplexity19 of 19
02

The widest gap.

Snowflake in data and analytics: almost always named by Gemini, rarely by Perplexity, on the same questions.

17 vs 4Gemini, 17 of 20 answers. Perplexity, 4 of 19.

  • Gemini17 of 20
  • GPT14 of 20
  • Perplexity4 of 19
03

GPT gives the longest lists.

The average number of tracked vendors in one answer, across all nine categories.

4.6tracked vendors per GPT answer

  • GPT4.6
  • Gemini4.2
  • Perplexity3.9

Every figure

Every vendor, every assistant.

Pick a category. Each bar runs from none of the answers to all of them; the black mark is how often the vendor was named, the grey band how far the true rate could plausibly sit.

Security awareness and human risk

Black mark how often it was namedGrey band its interval

Security awareness and human risk: how often each vendor was named by Gemini, GPT and Perplexity, with the interval for each figure
VendorGeminiGPTPerplexity
KnowBe417 of 18 0.83 to 1.0014 of 15 0.76 to 1.0016 of 20 0.60 to 1.00
Hoxhunt15 of 18 0.61 to 1.0014 of 15 0.76 to 1.009 of 20 0.20 to 0.75
Proofpoint11 of 18 0.33 to 0.8410 of 15 0.35 to 0.9414 of 20 0.40 to 1.00
SoSafe10 of 18 0.27 to 0.848 of 15 0.21 to 0.826 of 20 0.10 to 0.60
usecure6 of 18 0.11 to 0.627 of 15 0.23 to 0.727 of 20 0.10 to 0.65
CybSafe3 of 18 0.00 to 0.398 of 15 0.20 to 0.888 of 20 0.10 to 0.70
Mimecast7 of 18 0.11 to 0.736 of 15 0.08 to 0.675 of 20 0.00 to 0.50
Cofense2 of 18 0.00 to 0.346 of 15 0.11 to 0.727 of 20 0.10 to 0.65
NINJIO2 of 18 0.00 to 0.343 of 15 0.00 to 0.475 of 20 0.00 to 0.50
Bob's Business4 of 18 0.05 to 0.452 of 15 0.00 to 0.343 of 20 0.00 to 0.40
  • Gemini: 18 of 20 answers stored, 0 not classified
  • GPT: 15 of 20 answers stored, 0 not classified
  • Perplexity: 20 of 20 answers stored, 0 not classified

Not yet compared with the app

The shape of each category

How far down the list do answers reach?

Each bar is one tracked vendor, ranked, its height how often it was named across the three assistants. A steep drop means a few vendors own the answers. A level skyline means a crowded field.

Security awareness and human risk

half the answers
  1. KnowBe4, named in 47 of 53 answers
  2. Hoxhunt, named in 38 of 53 answers
  3. Proofpoint, named in 35 of 53 answers
  4. SoSafe, named in 24 of 53 answers
  5. usecure, named in 20 of 53 answers
  6. CybSafe, named in 19 of 53 answers
  7. Mimecast, named in 18 of 53 answers
  8. Cofense, named in 15 of 53 answers
  9. NINJIO, named in 10 of 53 answers
  10. Bob's Business, named in 9 of 53 answers

Most named KnowBe43 of 10 in half or more

Identity and access management

half the answers
  1. Microsoft Entra ID, named in 59 of 59 answers
  2. Okta, named in 54 of 59 answers
  3. JumpCloud, named in 43 of 59 answers
  4. Ping Identity, named in 25 of 59 answers
  5. OneLogin, named in 18 of 59 answers
  6. Cisco Duo, named in 17 of 59 answers
  7. CyberArk, named in 16 of 59 answers
  8. SailPoint, named in 14 of 59 answers
  9. Saviynt, named in 7 of 59 answers

Most named Microsoft Entra ID3 of 9 in half or more

HR and people platforms

half the answers
  1. HiBob, named in 52 of 58 answers
  2. Rippling, named in 42 of 58 answers
  3. Personio, named in 36 of 58 answers
  4. BambooHR, named in 26 of 58 answers
  5. Breathe HR, named in 21 of 58 answers
  6. Workday, named in 17 of 58 answers
  7. Deel, named in 11 of 58 answers
  8. Ciphr, named in 9 of 58 answers
  9. People HR, named in 4 of 58 answers
  10. Cezanne HR, named in 0 of 58 answers

Most named HiBob3 of 10 in half or more

UK payroll

half the answers
  1. Moorepay, named in 36 of 57 answers
  2. ADP, named in 32 of 57 answers
  3. Sage, named in 29 of 57 answers
  4. BrightPay, named in 24 of 57 answers
  5. IRIS, named in 21 of 57 answers
  6. MHR, named in 14 of 57 answers
  7. Zellis, named in 14 of 57 answers
  8. The Access Group, named in 7 of 57 answers
  9. Dayforce, named in 3 of 57 answers

Most named Moorepay3 of 9 in half or more

Payments infrastructure

half the answers
  1. Stripe, named in 52 of 58 answers
  2. Adyen, named in 42 of 58 answers
  3. GoCardless, named in 42 of 58 answers
  4. Worldpay, named in 23 of 58 answers
  5. Checkout.com, named in 20 of 58 answers
  6. Mollie, named in 17 of 58 answers
  7. PayPal, named in 16 of 58 answers
  8. Wise, named in 14 of 58 answers
  9. TrueLayer, named in 7 of 58 answers
  10. Modulr, named in 5 of 58 answers

Most named Stripe3 of 10 in half or more

Finance and ERP for the mid-market

half the answers
  1. Sage, named in 59 of 60 answers
  2. Microsoft Dynamics 365 (Business Central and Finance), named in 58 of 60 answers
  3. Oracle NetSuite, named in 58 of 60 answers
  4. SAP, named in 31 of 60 answers
  5. Xero, named in 28 of 60 answers
  6. QuickBooks, named in 23 of 60 answers
  7. Acumatica, named in 21 of 60 answers
  8. Unit4, named in 7 of 60 answers

Most named Sage4 of 8 in half or more

IT service management

half the answers
  1. Freshservice, named in 55 of 59 answers
  2. Jira Service Management, named in 55 of 59 answers
  3. ServiceNow, named in 47 of 59 answers
  4. ManageEngine, named in 43 of 59 answers
  5. HaloITSM, named in 25 of 59 answers
  6. SysAid, named in 18 of 59 answers
  7. SolarWinds, named in 15 of 59 answers
  8. BMC Helix, named in 11 of 59 answers
  9. Ivanti, named in 6 of 59 answers
  10. TOPdesk, named in 6 of 59 answers

Joint most named Freshservice4 of 10 in half or more

CRM and revenue platforms

half the answers
  1. HubSpot, named in 56 of 60 answers
  2. Salesforce, named in 55 of 60 answers
  3. Pipedrive, named in 45 of 60 answers
  4. Microsoft Dynamics 365 Sales, named in 30 of 60 answers
  5. Zoho CRM, named in 29 of 60 answers
  6. Freshsales, named in 19 of 60 answers
  7. Gong, named in 12 of 60 answers
  8. Salesloft, named in 12 of 60 answers
  9. monday.com, named in 5 of 60 answers

Most named HubSpot4 of 9 in half or more

Data and analytics

half the answers
  1. Microsoft Power BI, named in 52 of 59 answers
  2. Tableau, named in 47 of 59 answers
  3. Looker, named in 36 of 59 answers
  4. Snowflake, named in 35 of 59 answers
  5. Databricks, named in 27 of 59 answers
  6. ThoughtSpot, named in 18 of 59 answers
  7. Qlik, named in 17 of 59 answers
  8. Domo, named in 5 of 59 answers
  9. Sisense, named in 5 of 59 answers
  10. Alteryx, named in 0 of 59 answers

Most named Microsoft Power BI4 of 10 in half or more

Method

How the study was run.

  • The same questions, to every assistant

    Buyer questions written for UK mid-market companies, put to Gemini with Google Search, GPT through Azure OpenAI with Bing search, and Perplexity Sonar Pro, through their APIs.

  • What counts as named

    An answer names a vendor when it names its product, a listed alias, or an edition or plan of it. A company named only as an owner or parent does not count.

  • How sure each figure is

    A cluster bootstrap that resamples whole questions, because answers to one question tend to agree. Every range is rounded outward.

  • How it was checked

    Two AI models checked every counted mention independently, and Answer Position decided every one either model doubted. A model check, not a human reading of every answer.

Method and limits

Key takeaways

  • In most categories a small group of vendors is named in nearly every answer, and the rest are named far less often. Every count is in the figures above.
  • The assistants do not agree. A vendor can be named in most of one assistant's answers and in few of another's, so a figure for one assistant says little about the others.
  • Every figure rests on a small sample and carries its interval. Read the figures as directions, not as a ranking.

When a buyer in the UK asks an AI assistant which software to consider, which vendors does the answer name? We put the same buyer questions, category by category, to each assistant through its API and counted which of a fixed list of vendors each answer named. This page sets out every figure, how it was counted and what it cannot tell you.

The study is about the answers, not the products. Being named often is not the same as being the right choice, and nothing here is a judgement of any vendor's product.

What we counted

A vendor counts as named in an answer when the answer names its product, one of its listed aliases, or an edition, plan or feature of it. The company's own name counts where it clearly stands for the product in that category. A company named only as an owner or parent does not count, and neither does a separately sold product that shares the brand.

Each figure reads "N of M": M is the answers from that assistant that were stored and classified for the category, and N is how many of them named the vendor. Every figure in the explorer is one assistant's answers only. Only the category shapes and the finding of a vendor named in every answer combine the assistants, and they show an overall pattern rather than a single measurement, because the assistants search differently and answer differently.

Every figure carries an interval, a range that says how high or low the true rate could plausibly be. Answers to the same question are not independent, so the interval is a cluster bootstrap that resamples whole questions rather than single answers, at the conventional ninety-five per cent level. Where every question gives the same result, as when a vendor is named in every answer or in none, resampling shows no spread, so the interval is the Wilson interval over the number of questions. Bounds are written as decimals between zero and one and rounded outward, so a range on this page is never narrower than the stored one. Reading an AI visibility figure honestly explains why we report figures this way.

How the answers were collected

9 categories, 10 buyer questions in each, every question put to each assistant 2 times

Collected from 26 Oct 2026 to 27 Oct 2026

AssistantAnswers plannedAnswers storedStored but not classified
Gemini (API, Google Search)1801750
GPT (Azure OpenAI API, Bing search)1801730
Perplexity (API, Sonar Pro)1801805
Answers planned, stored and classified across the study, per assistant

API answers from three assistants

The questions are written as a buyer in a UK mid-market company would ask them, and each category's questions were the same for every assistant. Each assistant answered through its API with its own web search: Gemini with Google Search, GPT through Azure OpenAI with Bing search, and Perplexity through its Sonar Pro model. Each category tracks a fixed list of vendors chosen before any answer was collected. A vendor that is not on the list may appear in answers, but it is not counted here.

Not every planned answer was stored. Sometimes an assistant declined to answer, and in the category collected first some answers stopped at the spending limit set for that run. A few answers were stored but the model that classifies answers declined to classify them, so they count in no figure. The explorer lists these counts under each category's figures. Missing answers are disclosed here, not retried.

Before publication, every counted mention was checked by two AI models working independently, and every mention either model doubted went to Answer Position for a decision. Mentions that both models judged to be a different product or company were removed, and the figures were recomputed. The answers our reporting rule holds back for review were reviewed by an AI model, and Answer Position approved each change it proposed. This was a model check with our decisions on every removal, not a human reading of every answer.

These are answers from the assistants' APIs. The consumer apps can answer differently, because they carry a person's history, location and settings. We have not yet compared these figures with answers from the apps, and each category's figures in the explorer say so.

What this study cannot tell you

  • It is small. Each figure rests on the answers to one category's questions from one assistant. The intervals are wide, and two vendors whose intervals overlap may not differ at all.
  • It is a snapshot. Assistants change their models and their search often. The same questions asked next month may name different vendors.
  • The questions are ours. Different questions, or the same intent worded differently, can name different vendors. The questions were written before collection and not changed afterwards.
  • Named is not recommended. An answer can name a vendor to recommend it, to compare it or to warn against it. This study counts only whether a vendor was named.
  • It covers the tracked list only. A vendor outside a category's list is not counted, however often it is named.

The UK B2B technology AI visibility report

The full report of our UK B2B technology study: the vendors Gemini, GPT and Perplexity name in each category, every count with its interval and the method.

Free with your work email

Request the download

Questions about the UK B2B technology study

Which AI assistants did the study ask?
Gemini through its API with Google Search, GPT through Azure OpenAI with Bing search, and Perplexity through its Sonar Pro model. Each answered the same buyer questions for each category, and each figure on the page is one assistant on its own.
Does being named in an answer mean being recommended?
No. An answer can name a vendor to recommend it, to compare it or to warn against it. The study counts only whether a vendor was named, and it makes no judgement about any vendor's product.
Why are the intervals so wide?
Each figure rests on a small number of questions, and answers to the same question tend to agree with each other, so the honest sample is the number of questions rather than the number of answers. The interval shows how far the true rate could plausibly sit from the observed one.
Would the consumer apps name the same vendors?
Not necessarily. These are API answers, and the apps can answer differently because they carry a person's history, location and settings. We have not yet compared these figures with answers from the apps.
Was every mention checked?
Every counted mention was checked by two AI models working independently, and every mention either model doubted went to Answer Position for a decision before the figures were recomputed. It was a model check with our decisions on every removal, not a human reading of every answer.

Why Answer Position

The same method, pointed at your brand.

This study was measured on Answer Position Intelligence. A diagnostic puts your own buyer questions through the same method, and shows you the answers behind every figure.

  • Evidence you can open

    Every number opens onto the answers behind it. No single composite passed off as truth.

  • Clear about uncertainty

    Every figure carries its interval, as on this page. Where the evidence is thin, we say so.

  • A person reviews every diagnostic

    Every diagnostic is reviewed by a person before it reaches you.

B Discoverable

Is your brand in these answers?

Send your domain and the question you care about most. A person reviews every request and shows you where you stand.